Telemedicine



  • About Telemedicine

  • About Telemedicine

    About Telemedicine

    About Telemedicine

    Telemedicine is yet another way we help you bring your pet the best veterinary care without the stress of a hospital visit. 

    We offer video consultations through Zoom so we can gather more detailed information about your concerns and guide you to the most appropriate care.

    After we schedule the telemedicine appointment we will email you a link to use when it's time for the call.

    Video Consultations

    We offer video consults for patients with whom we have an existing relationship and have seen in the past year, as a supplement to your regular in-person visits. Not all situations are a good fit for telemedicine. We will be upfront with you in recommending an in-person exam when it is best for your pet. Please remember to call the office in case of an emergency.

    There is a fee for video consults. Our fee covers not just the call itself but also the doctor's preparation ahead of the visit and recordkeeping afterward. Any in-person follow-ups will be billed separately.

    Telemedicine Supplements In-Person Visits

    Nothing changes for home visits.

    • We’ll continue to see you and your pets in person.
    • Telemedicine consults are meant to supplement, not replace, your pets’ in-person visits.
    • Telemedicine consults are available only to our current patients whom we have seen and examined within the past year.
    • All Telemedicine consults are with members of the At Home Veterinary team that you already know and trust.

    Jackie, one of our patients from Cambridge.